Equipment Rental FAQs
About Us
Talisman Rentals is a leading provider of compact rental equipment and tools, serving General Contractors, Professional Contractors, and DIY homeowners in the greater Atlanta, GA area. We are renowned for providing quality equipment, service excellence by passionate people, competitive pricing, and quick deliveries to meet construction and maintenance deadlines. To read more click here.
We offer a wide range of quality equipment for rent, including:
We have two convenient locations in the Atlanta metro area:
Canton, GA
Phone: (770) 479-9395
Address: 141 Edwards Street
Canton, GA 30114
Marietta, GA
Phone: (678) 821-2670
Address: 1080 Cobb Parkway North
Marietta, GA 30062
Our service hours are Monday through Friday, 7:30am - 5pm. We are closed Saturday and Sunday.
Because we're closed on the weekends, we offer weekend steals & deals making it easy and cost effective to get your weekend project done. Rent an item on Friday and return it Monday, all for the price of a day and a half rental.
If you have any questions or need further assistance, feel free to contact us during business hours.Reservations & Payments
To make a reservation you will need a major credit card, a valid Georgia Driver's License, and proof of insurance.
Reservations can be made online, over the phone, or in person at one of our rental locations. Request equipment rental here or set up your Customer Portal to take control your rental directly from our system.
Most customers prefer the convenience of paying with a credit card. When you reserve equipment, we will initiate a prior authorization on your credit card which secures your equipment rental. Once your rental transaction is completed, the prior authorization will be updated and completed.
Please note that for debit cards, the prior authorization will place a hold on funds required for the transaction.We accept cash, check, and major credit cards:
- Visa
- Mastercard
- American Express
- Discover
Ask your local Talisman Rentals about how to set up a Business Account.
Yes, you can cancel and modify your rental. That is the convenience and benefit of renting equipment. Call us at any time or make changes via the Customer Portal. We don't charge cancellation fees.
Delivery
Yes, we offer delivery throughout metro Atlanta and beyond. Give us a call - let's see what we can do!
Delivery charges vary based on location and equipment type.
We deliver to the greater Atlanta metro area. Check with our stores for more specifics on delivery areas, times and costs.
Deliveries should be scheduled as early as possible to ensure availability. Please check with your store availability and delivery requirements.
Pickups & Returns
Yes, customers can pick up rental equipment at our locations during business hours.
You will need an appropriate vehicle and/or trailer to safely transport the type of equipment you rent. Please check with your rental coordinator before arriving for your pickup. Equipment will not be released to customers who do not have the appropriate vehicle and/or trailer to meet safety standards and safely transport the equipment.
Equipment must be returned to the location from which it was rented.
When you return equipment after the return date on the contract, the contract is adjusted for the date and time of the return, which can potentially increase the price of the rental. We generally have a grace period of 1-2 hours for return of equipment.
Yes, customers are responsible for returning equipment in a clean condition. Cleaning fees may apply for excessively dirty equipment.
Rental Protection
Yes, rental protection plans are available for added security. Customers can provide an approved Certificate of Insurance (COI) to avoid paying damage waiver fees. If no COI is provided, a damage waiver fee is automatically charged which covers damages in excess of normal wear and tear.
Rental protection may cover minor damages but does not cover misuse, theft, or negligence. Carefully read your contract and consult with your rental coordinator to understand what is covered by a damage waiver.
A Damage Waiver is required if a Certificate of Insurance (COI) is not provided.
Customers should immediately report any damage or theft to Talisman Rentals. Liability for damages or loss is outlined in the rental agreement.
Customer Loyalty Programs
Buddy Points is Talisman Rentals' loyalty program designed to benefit frequent renters by providing rewards points for every rental transaction.
Customers earn Buddy Points based on the value of the rental contract. The more you rent, the more points you accumulate.
Buddy Points can be redeemed for discounts on future rentals, providing savings on equipment rental costs and more.
Buddy Points is available to both professional contractors and DIY homeowners who rent from Talisman Rentals.
Nope - enrollment in the Buddy Points program is free!
Yes, Buddy Points may have an expiration period. Customers should check their accounts regularly for point balances and expiration dates.
ToolBuddy is Talisman Rentals' innovative membership program for the use of small tools.
By subscribing to ToolBuddy for a low, fixed monthly fee you'll have access to any one of our large range of professional grade small tools and equipment. Customers can use any tool for any length of time and swap it out for another at any time as long as membership remains in good standing.
ToolBuddy includes a large range of professional tools from jumping jacks and plate compactors to breakers, concrete saws, generators, and more. To view the wide selection of ToolBuddy tools click here or visit us at any Talisman Rentals location.
Customers can sign up online or in-store at any Talisman Rentals location.
Planning for a project?
We know planning all the parts and pieces to a project can be stressful. Send us the details of your project and we'll guide you to the best equipment for the job! We're here to make your equipment rental experience smooth and easy.
